Creative Musical Instrument Themed Eco-Friendly Ceramic Mug

15 reviews
(%)
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  • Item Type: Mug
  • Material: Ceramic
  • Capacity: 300 ml
  • Size: 10 x 7.5 cm
  • Features: Cup, Mug, Ceramic Mug, Eco-Friendly Mug, Musical Instrument Themed Mug

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Verified Buyer
C***s
6 Dec 2021 09:45

ok

Verified Buyer
F***s
6 Dec 2021 07:20

Beautiful Very good packaging quick send thank you

Verified Buyer
Customer
4 Dec 2021 21:38

Cool mug, made qualitatively. Packed securely. Delivery 3 weeks to Samara. Recommend!

Verified Buyer
Y***o
4 Dec 2021 04:11

The Cup isn't big. Beautiful. One minus, there's a chip factory.

Verified Buyer
B***y
3 Dec 2021 18:35

Mug wonderful! A little small, but very beautiful. I recommend.

Verified Buyer
T***a
3 Dec 2021 06:06

Mug Super! As described. Delivery 18 days to Mo.

Verified Buyer
M***z
3 Dec 2021 01:24

Very well secured

Verified Buyer
U***r
30 Nov 2021 20:52

Very cute! its the second one that I have ordered and everything went as expected! I recommend the store. Thank you!

Verified Buyer
Customer
29 Nov 2021 02:03

Mug is a great gift for a musician. But she's baby, 120 ml. Can for coffee

Verified Buyer
A***k
27 Nov 2021 02:38

Cup came entirely. Seems I that capacity is less than 250ml. Fast delivery. Recommend

Verified Buyer
J***r
27 Nov 2021 00:54

beautiful...

Verified Buyer
A***y
25 Nov 2021 19:46

Cups were packaged in bubble wrap inside of the box and boxes were inside of the styrofoam with plastic over them. When I cut the plastic I saw that styrofoam was broken and box was very damaged. I was sure that cups wouldn't survive, but they did! And they are absolutely adorable!!!

Verified Buyer
T***e
25 Nov 2021 02:15

Very well packaged and fortunately. Arrived without breakage. Very nice Cup. Complies with the description

Verified Buyer
Customer
25 Nov 2021 01:23

The order never came. The store immediately returned the money

Verified Buyer
M***a
23 Nov 2021 08:27

The Cup is good, beautiful, small.

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of SANGALIS (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://sangalis.net

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

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